KaroPost
KaroPost Refund Policy
100% Satisfaction Guarantee • 14-Day Money-Back Policy

Refund and Cancellation Policy

Risk-free onboarding for digital creators and e-commerce brands

1. 14-Day Full Refund Guarantee

We want you to be completely satisfied with KaroPost. If within fourteen (14) days of your initial plan purchase or subscription upgrade you find our tools do not meet your operational workflow, you can request a 100% full refund with zero cancellation penalties.

2. Subscription Cancellation & Billing Cycle

You may cancel your auto-renewing subscription at any moment directly via your billing dashboard. Once cancelled, your account will remain on the active tier until the conclusion of your current billing period, without any further automatic charges.

3. SLA & Technical Downtime Credit

We maintain a 99.9% uptime commitment. If an unscheduled server outage caused by our core infrastructure interrupts your automated publishing or DM flows for more than 4 consecutive hours, you will automatically receive double pro-rata service credits applied to your renewal invoice.

Billing Support & Claims Desk

Contact our Accounts & Billing Department

Have questions regarding an existing invoice, tax documentation, or need to process an authorized refund? Our global billing team is here to assist you.

Global Billing Support Line: +1 (650) 843-9214 Mon - Fri, 9am - 6pm EST
Billing & Refund Email: billing@karopost.com
Registered Corporate Office: KaroPost Global Inc., 100 Pine Street, Suite 1250, San Francisco, CA 94111, United States

Submit a Refund or Billing Request